Terms of Service

Last Updated: June 12, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”), and AILampPlus (“Company”, “we”, “us”, or “our”), regarding your access to and use of our website located at Ailampplus.com (the “Site”) as well as any related services.

By accessing, browsing, or purchasing from the Site, you acknowledge that you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree with all of these Terms, you are expressly prohibited from using the Site and must discontinue use immediately.

We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms. Your continued use of the Site following the posting of revised Terms constitutes your acceptance of and agreement to the changes.

1. ELIGIBILITY

The Site is intended for users who are at least 18 years of age. If you are under the age of 18, you may only access and use this Site under the direct supervision and permission of a parent or legal guardian.

2. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, logos, and product descriptions on the Site (collectively, the “Content”) are owned or controlled by us or licensed to us, and are protected by international copyright, trademark, and intellectual property laws.

The Content is provided on the Site “AS IS” for your information and personal, non-commercial use only. Except as expressly provided in these Terms, no part of the Site or Content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, or otherwise exploited for any commercial purpose whatsoever without our express prior written permission.

3. ACCOUNT REGISTRATION

To access certain features, purchasing histories, or customized services, you may be required to register an account with the Site. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated. You are entirely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

4. PRODUCT INFORMATION, PRICING, AND AVAILABILITY

We make every effort to display as accurately as possible the colors, features, specifications, and details of the lighting products available on the Site. However, we do not guarantee that the colors, dimensions, descriptions, or pricing on the Site are 100% accurate, complete, reliable, current, or error-free.

• We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).
• All product images are for illustrative purposes only. Slight variations in finish, texture, or color tone may occur due to screen resolutions and manufacturing runs.
• We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction at our sole discretion.

5. ORDERS, PAYMENT, AND CURRENCY

We reserve the right to refuse or cancel any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

A. Payment Terms

Full payment is required and cleared at the time of purchase. We do not accept cash on delivery (COD), installment plans, or post-dated payments through standard checkout.

B. Accepted Payment Methods

We securely accept major international credit cards (including Visa, Mastercard, American Express, Discover, JCB, and UnionPay) as well as certified digital payment options such as PayPal, Apple Pay, and Google Pay.

C. Currency and Transaction Fees

All prices displayed on our website and all transactions are processed in United States Dollars (USD). If your local currency is different, your bank or credit card issuer may apply currency conversion rates and additional foreign transaction fees, which are the sole responsibility of the customer.

D. Payment Security

To secure your data, all payments are processed through encrypted, PCI-DSS compliant third-party payment gateways. AILampPlus does not collect, log, or store your sensitive credit card details or financial credentials on our servers.

6. SHIPPING AND DELIVERY

All purchases made through the Site are subject to our Shipping Policy. Shipping, transit, and delivery times are estimates provided for convenience and are not absolute guarantees. External disruptions such as customs inspections, carrier backlogs, weather anomalies, or peak seasonal volumes may impact arrival times. Title and risk of loss for all items pass to you upon our delivery to the logistics carrier.

7. RETURNS, REFUNDS, AND CANCELLATIONS

All product returns, eligibility criteria, and refund procedures are strictly governed by our Refund & Return Policy. Approved refunds will always be credited back exclusively to the original payment method utilized for the purchase.

8. PROHIBITED ACTIVITIES

As a condition of your use of the Site, you warrant that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. Prohibited activities include, but are not limited to:

• Violating any applicable local, national, or international laws or regulations.
• Circumventing, disabling, or interfering with security-related features of the Site.
• Engaging in any automated use of the system, such as using scripts, bots, scrapers, or data mining tools.
• Uploading, transmitting, or distributing viruses, malware, or malicious code designed to disrupt website performance.
• Providing fraudulent, false, or misleading details during account creation or checkout.
• Copying, adapting, or counterfeiting our proprietary Content and product designs without authorization.

9. USER-GENERATED CONTENT AND REVIEWS

By posting reviews, product comments, ratings, or submitting photographs or media onto our platform, you grant AILampPlus an irrevocable, perpetual, non-exclusive, transferable, royalty-free, worldwide license to use, copy, disclose, publish, and distribute such content for any business or marketing purposes without further consent or compensation to you.

10. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy incorporated into these Terms. By using the Site, you agree to have your personal data processed and managed in compliance with our Privacy Policy.

11. DISCLAIMER OF WARRANTIES

The Site and all products delivered to you through the Site are provided on an “as is” and “as available” basis for your use, without any warranties, representations, or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

12. LIMITATION OF LIABILITY

In no case shall AILampPlus, our directors, officers, employees, affiliates, agents, contractors, or interns be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, arising from your use of the Site or any products procured using the Site.

Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law, not exceeding the actual purchase price paid for the specific order giving rise to liability.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AILampPlus and our subsidiaries, affiliates, partners, officers, directors, agents, and contractors from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

14. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms of Service and any separate agreements whereby we provide you services or products shall be governed by and construed in accordance with the laws governing international commercial trade, with consumer protection remedies applied according to the jurisdiction of the consumer's billing country where mandated by local law.

Any disputes arising out of or relating to these Terms shall first be addressed through informal, good-faith negotiations with our support team. If a resolution cannot be reached within 30 days, the dispute shall be resolved through binding, confidential arbitration or mediation under recognized international arbitration rules.

15. CONTACT INFORMATION

If you have any questions, clarifications, or complaints regarding these Terms of Service, please contact us at:

Email: support@ailampplus.com

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)